Dear CT DSS and COU, As a provider of waiver services for the Money Follows the Person (MFP) and Acquired Brain Injury (ABI) programs, ABI resources is reaching out to request information regarding the steps consumers must take to officially change their care managers. Your guidance in this matter would be greatly appreciated, as we aim to have a clear understanding of the process. To help us have a comprehensive understanding of the procedures involved, kindly provide details on the following aspects: The necessary forms or paperwork to be completed by the consumers, if any. The appropriate channels or points of contact for consumers to submit the required documentation. The expected timeframe for processing the change request and the potential impact, if any, on the clients' current services. Any additional steps or considerations that consumers should be aware of during this process to ensure a seamless transition. We appreciate your support in providing this information, as it will allow us to better understand the process and ensure that our practices align with the proper procedures. If possible, please provide any resources or guidance materials that could be helpful in understanding and completing the process. Thank you in advance for your assistance. I look forward to receiving your response and any additional information you can provide. Sincerely,
ABI Resources All the best, David Medeiros
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